Contrats de revendeurs de logiciels à valeur ajoutée (RVA)
Vue d'ensemble
VITA’s statewide Software Value-Added Reseller (Software VAR) contracts enable executive branch agencies and other public bodies to buy software through approved reseller contracts.
VITA has awarded contracts to seven resellers. The contracts provide access to a large number of software publishers and software products. While these contracts cover many software publishers, not every product from every publisher is automatically allowed. The product must fall within the contract scope and, for executive branch agencies and other entities under VITA oversight, the purchase must meet VITA governance requirements.
All required governance reviews and approvals must be completed before placing an order. Depending on the product and use case, this may include:
- Cloud assessment (COVRamp) and cloud terms negotiation
- AI registration
- Accessibility compliance
- Negotiation of end-user license or service agreements
- Procurement Governance Request (PGR)
Since these contracts provide access to many publishers and products, VITA does not complete individual cloud, AI or accessibility reviews for every product ahead of time. The procuring agency is responsible for ensuring all required reviews and approvals are completed before purchase.
Suppliers
The following suppliers have been awarded a Software VAR contract:
- CAS Severn, Inc. (small)
- Daly Computers, Inc.
- Optiv Security, Inc.
- ThunderCat Technology, LLC (small, service disabled veteran owned)
- Triad Technology Partners, Inc. (small, women owned)
- Vertosoft (small)
- Vinsys Information Technology, Inc. (small/micro, minority owned)
Le saviez-vous ?
In the software industry, the publisher is the company that owns the software and a reseller is a company authorized to sell it.
In most cases, resellers are allowed to sell the publisher’s products, but they are not allowed to negotiate or change the publisher’s license terms or agree to VITA cloud terms on the publisher’s behalf.
That means:
- The reseller’s contract terms do not flow down to the the publisher.
- The publisher is not considered a subcontractor to the reseller.
- The agency may still need to work directly with the publisher to finalize license terms, service terms and/or cloud terms.
Pour plus d'informations
For Software VAR questions and assistance, please contact the VITA staff listed below.
Primary point of contact:
Jeanne Mertens, Contract Manager – Software VAR
jeanne.mertens@vita.virginia.gov
Secondary point of contact:
Gregory Brown, Category Manager – Software and Other IT Solutions
gregory.brown@vita.virginia.gov
Foire aux questions
Executive branch agencies must use a VITA Software VAR contract when buying software that is in scope and when their business need can be met through a product available under these contracts.
Please note: some software products or publishers may already be available under other VITA statewide contracts, such as contracts for Microsoft, Oracle, IBM or other IT solution-specific offerings. Purchases of those specific products or solutions must go through those contracts.
For other public bodies — such as higher education, local governments and authorities — use of these contracts is optional.
Logiciel
Through the Software VAR contract(s), you may purchase software subscriptions and renewals for products that fall within the contract scope, including:
- Commercial off-the-shelf (COTS) software: Ready-to-use software sold in the commercial marketplace with no modification required
- Modified off-the-shelf (MOTS) software: Pre-packaged software that may need limited setup or configuration
- Software as a service (SaaS)*: Software applications running on a cloud infrastructure
- On-premises software
- Development platforms*: *low-code and no-code
Services
The only services allowed under Software VAR are publisher-delivered services that are directly tied to the licensed software — such as implementation, configuration or maintenance — and only when sold by the same supplier that sold the software.
A statement of work (Exhibit C) is required for all services.
Preventive and remedial maintenance services may be purchased if sold with the software license/subscription by the supplier and provided/performed by the publisher. These services may cover updates and fixes, but not custom development.
Certain professional services are allowed only if directly related to the deployment of software being procured through the same Software VAR contract. Such services must be purchased from the same supplier, provisioned by the publisher and initiated within one (1) year purchase. Such professional services include:
- Installation
- Mise en œuvre
- Integration
- Configuration
- Formation
All statements of work for professional services under this contract are limited to $500,000.
Managed cybersecurity services must accompany subscription software sold by the supplier and provisioned by license software publisher per section 1D of the contract.
*For cloud solutions, see FAQ D below for additional requirements.
The Software VAR contracts do not cover:
- Custom-built solutions
- Systèmes d'exploitation
- Telecommunications software or services
- Matériel
- Software embedded via physical or virtual appliance
- Enterprise-wide solutions intended for multi-agency use, such as Cardinal or eVA
- Stand-alone hosting
- Infrastructure as a service (IaaS)
- Stand-alone professional services or staff augmentation
- Managed services, except for certain managed cybersecurity services allowed by the contract
- Services tied to software purchased from another supplier or through a different contract
- Services purchased outside the contract’s allowed timeframe
- Services for agency change management or agency readiness
- Software that is already available under another VITA statewide contract for a specific publisher or solution
VITA has sole discretion in deciding whether a product or service is in scope or out of scope.
For executive branch agencies and other entities under VITA oversight, VITA approval is required before buying cloud or software-as-a-solution (SaaS) solutions.
Agencies have no delegated authority to buy cloud solutions without VITA’s pre-procurement approval.
Before ordering, agencies must submit the solution for a cloud assessment (COV Ramp), negotiate cloud terms and on-going oversight. Cloud terms and conditions are signed by the publisher and the authorized user, and acknowledged through signature by the Software VAR supplier.
To begin the process, submit the appropriate request(s) through Keystone Edge for:
- Service request for cloud assessment
- Service request for negotiation of cloud terms and conditions
- Service request for oversight
For more information about the COV Ramp process, visit VITA’s COV Ramp webpage.
If the software qualifies as an artificial intelligence (AI) system or tool, the agency may need to have it reviewed, registered and approved under Commonwealth requirements.
This process is based on Executive Order 30 and related Commonwealth guidance.
Agencies register the application in the AI Registry through Archer.
Approval requirements may vary depending on how the AI tool will be used.
For more information, see VITA’s artificial intelligence webpage.
Executive branch agencies will need to submit a Procurement Governance Request (PGR).
The PGR supports review and approval by the Commonwealth CIO for technology investments.
For more information, see VITA’s procurement governance request webpage.
Software purchased through a reseller may come with publisher terms, such as:
- An end user license agreement (EULA)
- A service agreement (SA)
These publisher terms apply specifically to the use of the software being procured.
Agencies may negotiate those terms directly or use the license agreement addendum (LAA), which addresses Commonwealth-specific requirements. The LAA for each contract is included as Exhibit F.2.
When reviewing publisher terms, agencies should consider involving their legal resources, including their Office of the Attorney General representatives when appropriate.
The LAA is signed by the publisher and the authorized user, and acknowledged through signature by the Software VAR supplier.
A statement of work (SOW) is not required if the purchase is for software licenses or subscriptions only.
A SOW is required whenever the purchase includes maintenance, professional or managed cybersecurity services.
All statements of work for professional services under this contract are limited to $500,000.
Authorized users must use Exhibit C – SOW Template from the applicable Software VAR contract to define the work, deliverables, milestones, payments and related expectations. Statements of work templates provided by publisher are not allowed.
The SOW is signed by the publisher and the authorized user, and acknowledged through signature by the Software VAR supplier.
Generally, third-party partners or consultant services are not allowed.
The Software VAR contracts do not cover people-based services such as:
- Consultants
- Publisher partners
- Development teams
- Staff augmentation
If your agency needs those types of services, you should use VITA’s IT contingent labor contract.
The only services allowed under Software VAR are publisher-delivered services that are directly tied to the licensed software — such as implementation, configuration or maintenance — and only when sold by the same supplier that sold the software.
You can search for available software using the VITA Contract Search Portal.
Steps:
- Open the VITA Contract Search Portal.
- Under VITA contract category, select software.
- Select Software Value Added Reseller.
- Click search records.
- Open one of the listed Software VAR contracts.
- Scroll to the attachments and review Exhibit B for available software publishers.
Exhibit B is usually organized alphabetically by publisher name. Pricing is shown as a discount from the publisher’s retail price.
Once you identify what you need, contact the listed supplier contact (not the VITA contact) to:
- Request a quote for a specific product
- Compare options
- Issue a multi-supplier request for quote (RFQ), if needed
Software VAR suppliers are required to honor contract discounts and provide transparent pricing.
VITA always recommends seeking competition, including requesting quotes from multiple Software VAR suppliers, when applicable. Authorized users should allow time for obtaining multiple quotes. Please refer to the request for quote (RFQ) clause in the contract.
If the software publisher you need is not listed:
- Consider other software products available through the Software VAR contracts that may meet your business need.
- Check other VITA statewide contracts for publisher-specific or solution-specific options.
- Ask whether an in-scope product can be added to a supplier’s Software VAR Exhibit B list.
To request an addition, the agency should contact one or more Software VAR suppliers.
The supplier will decide whether it already has, or can establish, a reseller relationship with the publisher. If so, the supplier may work with VITA’s contract manager to request that the software be considered for addition to the contract. These requests are reviewed by VITA on a monthly schedule, so agencies should plan ahead.
Please note: additions are not guaranteed. Whenever possible, agencies are encouraged to use a similar product that is already on contract and, if needed, already COV Ramp approved.
For Software VAR questions and assistance, please contact the VITA staff listed below.
Primary point of contact:
Jeanne Mertens, Contract Manager – Software VAR
jeanne.mertens@vita.virginia.gov
Secondary point of contact:
Gregory Brown, Category Manager – Software and Other IT Solutions
gregory.brown@vita.virginia.gov